>
> I want to publicly thank Cindy Trotto and those at Microchip
> for all of the effort expended in getting a copy of the Technical
> Library CD into my (our) hands!
>
> After reporting that my CD had not yet arrived, Cindy had the CD
> sent via Federal Express to me. She even called me at work yesterday
> to make sure that I had received it. This is, in my opinion, much more
> than I had hoped for! After all, I would have been just as happy if the
> CD arrived eventually via US Postal Service.
>
> Instead of a form letter stating that my request has been forwarded,
> I wish they would have just mailed the CD. MY belief is that
> most distributors don't want to bother with you unless you have a large
> order ready for them. Forget it if you are only a hobbyist interested
> in ordering small quantities.
>
> I am very satisfied with Microchip. They are really concerned that
> we get the information we need. I feel confident that they are working
> hard to improve their support infrastructure. Their "Distributors"....
> well, I'll leave that to each of you with your personal experiences
> to decide...
>
> Thank You again Cindy!
>
> Dan Larson
>
> *******************************
> * Dan Larson *
> * Software Engineer *
> * Micro Control Company *
> * email:
spam_OUTdlarsonTakeThisOuT
citilink.com *
> *******************************