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'[OT lost of money?]'
1998\12\12@075232 by Hanafi Tanudjaja

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Apologize me it is real OT
I  bought 25 pcs 16C54 2pcs 16F84 4Mhz 2 pcs 16F84 10Mhz from digikey.
I sent the money via TT from my local bank.The local bank I sent the money
said
that the money has been sent successfully because there is not reject from
the
other end.
But the intl sales dept of Digikey told me that they haven't received the
money yet.
The money was  sent on 26-11-98 ,I have lost momentum,although in very small
business.
Should I  forget the money I have sent ? Should I pay extra cost to my local
bank to do tracing ? (the person in my local bank told me that may be I have
to pay extra cost for tracing.)
I again interested to buy IDS but I afraid  that will happen again.
Any suggestion ?

Hanafi T

1998\12\12@105351 by dave vanhorn

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>But the intl sales dept of Digikey told me that they haven't received the
>money yet.


DigiKey is IMHO, absolutely trustworthy. I wouldn't worry about them at all.
If your bank wants to charge you money to find out what they did with your
money, then I'd say it's time for a new bank.. You already paid them to
make the transfer, if it didn't happen, then you should complain.

1998\12\12@140550 by Harold M Hallikainen

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On Sat, 12 Dec 1998 10:49:32 -0500 dave vanhorn <spam_OUTdvanhornTakeThisOuTspamCEDAR.NET>
writes:
>>But the intl sales dept of Digikey told me that they haven't received
>the
>>money yet.
>
>
>DigiKey is IMHO, absolutely trustworthy. I wouldn't worry about them
>at all.
>If your bank wants to charge you money to find out what they did with
>your
>money, then I'd say it's time for a new bank.. You already paid them
>to
>make the transfer, if it didn't happen, then you should complain.
>


       In general, we've found wire transfers of funds to be very slow and
unreliable.  For pretty much all of our international sales now, we just
get a credit card number.  We get the money today and the credit card
company takes care of exchange rates, etc.


Harold

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1998\12\12@175429 by Stig Brautaset

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> >But the intl sales dept of Digikey told me that they haven't received the
> >money yet.
>
>
> DigiKey is IMHO, absolutely trustworthy. I wouldn't worry about
> them at all.
> If your bank wants to charge you money to find out what they did with your
> money, then I'd say it's time for a new bank.. You already paid them to
> make the transfer, if it didn't happen, then you should complain.


I have experience with this, what I did was getting my bank to make a
verification note that said I had transferred the money to the correct
account. Then, suddenly, the firm in some miraculous way managed to find out
what went wrong. They pardoned and said that the information about who had
paid the money 'had disappeared somewhere in the line'...

Cheers, Stig

=======================================================
Stig Brautaset - .....sbrautasKILLspamspam@spam@c2i.net - ICQ:11052183
Student of electronics  -  http://home.c2i.net/sbrautas
=======================================================

1998\12\12@234113 by Hanafi Tanudjaja

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>On Sat, 12 Dec 1998 10:49:32 -0500 dave vanhorn <dvanhornspamKILLspamCEDAR.NET>
>> You already paid them
>>to
>>make the transfer, if it didn't happen, then you should complain.
Yes I 'll complain again on Monday.
>        In general, we've found wire transfers of funds to be very slow and
>unreliable.  For pretty much all of our international sales now, we just
>get a credit card number.

Is it safe (from buyer side ) ??
Several friends advice me not to use credit card,because it is unsafe
>Harold

Hanafi

1998\12\13@035153 by William Chops Westfield

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   Is it safe (from buyer side ) ??
   Several friends advice me not to use credit card,because it is unsafe

IMHO, credit cards (at least in the US - other laws may vary) have more
built-in protections against fraud than nearly any other method of payment.
If you don't feel comfortable sending credit card numbers across the
internet in plaintext or "internationally approved weakly encrypted", there
is still the phone-call option...

BillW

1998\12\13@134759 by Mark A Moss

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Yes, everything I have ordered from digikey has arrived on time and as
ordered.  Can't say the same for some other vendors (two weeks to get the
wrong parts.) Allied is another good source.

Mark Moss
Amateur Radio Operator, Technician, and General Tinkerer


On Sat, 12 Dec 1998 10:49:32 -0500 dave vanhorn <.....dvanhornKILLspamspam.....CEDAR.NET>
writes:
{Quote hidden}

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1998\12\13@191950 by Hanafi Tanudjaja

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>
>DigiKey is IMHO, absolutely trustworthy. I wouldn't worry about them at
all.
sure ,I absolutely agree with you ,the problem is the money hanging
somewhere.
which I myself cannot trace.

Hanafi

1998\12\13@191954 by Hanafi Tanudjaja

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From: William Chops Westfield <EraseMEbillwspam_OUTspamTakeThisOuTCISCO.COM>


>internet in plaintext or "internationally approved weakly encrypted",
What is "intenationally approved weakly encripted" ?
how to get & use  it ?

Hanafi
>BillW
>

1998\12\13@224712 by James Cameron

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Hanafi,

I do not know the laws of your country.

You assert these facts:
       a) you made a contract with a bank for them to pay DigiKey,
       b) DigiKey say they have not been paid.

This allows for two possibilities;
       1) the bank has not paid DigiKey, or;
       2) DigiKey has lost track of the payment.

I believe the bank needs to prove that payment has been made.

Yes, the bank will have to subcontract the work to other banks, but the
main contract is between you and your bank.  You cannot easily become
involved in the subcontract.

Yes, we can tell you that in our experience, DigiKey does not lose track
of the payments they have received.

I believe you should continue negotiating with your bank.

Under contract law of my country, the bank has the duty to prove that
the transaction has succeeded.  Australian is not where you are,
however.

I hope you recover the money.

--
James Cameron                                      (cameronspamspam_OUTstl.dec.com)

OpenVMS, Linux, Firewalls, Software Engineering, CGI, HTTP, X, C, FORTH,
COBOL, BASIC, DCL, csh, bash, ksh, sh, Electronics, Microcontrollers,
Disability Engineering, Netrek, Bicycles, Pedant, Farming, Home Control,
Remote Area Power, Greek Scholar, Tenor Vocalist, Church Sound, Husband.

"Specialisation is for insects." -- Robert Heinlein.

1998\12\14@025213 by William Chops Westfield

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   What is "intenationally approved weakly encripted" ?
   how to get & use  it ?

40bit DES, I think.  At least, cisco's encryption products come in 56bit DES
versions (not very exportable) and 40bit DES (more exportable.)  Based on
the "agreement" we have to read before running netscape, my impression was
that Netscape also has stronger (US only) and weaker (exportable) "Secure"
facilities (ie our international offices can't use the US version.)

Now, your country may still make it illegal to use even the weaker
encryption - it's just easier for US companies to export...

BillW
cisco

1998\12\14@062730 by Russell McMahon

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Dave


If banks are as reputable where you are as they are here, I would
guess that the bank sent the money in good faith but that the
destination account or the details sent were incorrect.

i    You should carefully check the details you gave the bank for
Digikey and be certain that they are correct.

ii   The bank should be able to provide for free without any external
checking some sort of proof of who they sent the money to.

iii    Also, Digikey may have received the money but the details of
who sent it may be unclear. Check details of sender that the bank
included on their paper work.

Only after you have checked these 3 things are correct is it worth
finding out if the actual banking system worked properly. Banks are
quite good at doing things wrong but can (usually) be relied on not
to take your money blatantly.

   regards

           Russell McMahon

1998\12\14@084613 by Andy Kunz

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For "weakly encrypted..." just order online via the web.  The credit card
section is a secure server - about as good as you can do.

Andy


==================================================================
Andy Kunz - Statistical Research, Inc. - Westfield, New Jersey USA
==================================================================

1998\12\14@095722 by Hanafi Tanudjaja

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-----Original Message-----
From: James Cameron <@spam@cameronKILLspamspamSTL.DEC.COM>



>Hanafi,
>I believe you should continue negotiating with your bank.

Yes I shall do it

Thanks

Hanafi
>I hope you recover the money.
>
>--
>James Cameron                                      (KILLspamcameronKILLspamspamstl.dec.com)
>

1998\12\14@101628 by mwalsh

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I have had the same experience with wire transfers to both China and
Taiwan.  Depending on the time of day I initiate the transfer, it only
takes 1-2 days for the money to arrive at the destination.

After a couple of days I have my bank fax me a verification which
shows the routing through various banks in the US and abroad.  I
then send a copy to the vendor.  I suspect that what happens is
that the vendors bank receives the money and doesn't notify them.

Mark Walsh


Stig Brautaset wrote:

{Quote hidden}

1998\12\14@135855 by Vance Gloster

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Hanafi,

The way it always works for me is that my bank can provide me a tracking
number for the wire transfer.  If there is a problem I ask them to confirm
that it went through.  If they confirm it, I send the tracking number with
the name and address of my bank to the recipient and they track it from
their end.  About this point my bank usually calls and says that they have
just found their mistake and the whole thing goes through.

Vance Gloster          Public opinion exists only where there are
spamBeGonevancespamBeGonespameni.net                              no ideas. -Oscar Wilde

{Original Message removed}

1998\12\18@153512 by Gerhard Fiedler

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At 11:40 12/13/98 +0700, Hanafi Tanudjaja wrote:
>>unreliable.  For pretty much all of our international sales now, we just
>>get a credit card number.
>
>Is it safe (from buyer side ) ??
>Several friends advice me not to use credit card,because it is unsafe

as others said, if you don't want to send your card number over the net,
send a fax (almost as cheap, using one of the internet-based fax services
if you're not in the usa) or call them. money transfer is a very bad thing
to do outside small well-organized systems (like germany) -- and
internationally, a nightmare. you don't want your money to get into that.
and using a cc to buy stuff (at least from trusted sources) is simply quick
and troublefree.

ge

1998\12\19@050751 by Hanafi Tanudjaja

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From: Gerhard Fiedler <TakeThisOuTlistsEraseMEspamspam_OUTHOME.COM>


>At 11:40 12/13/98 +0700, Hanafi Tanudjaja wrote:
>>>unreliable.  For pretty much all of our international sales now, we just
>>>get a credit card number.
>>
>>Is it safe (from buyer side ) ??
>>Several friends advice me not to use credit card,because it is unsafe
>
>as others said, if you don't want to send your card number over the net,
>send a fax (almost as cheap, using one of the internet-based fax services
>if you're not in the usa) or call them. money transfer is a very bad thing
>to do outside small well-organized systems (like germany) -- and
>internationally, a nightmare. you don't want your money to get into that.
>and using a cc to buy stuff (at least from trusted sources) is simply quick
>and troublefree.
>
>ge
>
Thank Gerhard for your advice I'll remember it for next time buying.

Hanafi T

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